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PawSano Premium Cat litter

    STORE POLICY

    CUSTOMER CARE

    Our dedicated customer care team is here to assist you with any inquiries, concerns, or feedback you may have. We strive to provide prompt, courteous, and effective support to ensure your complete satisfaction.

    • Contact Us: For assistance, please reach out to us via info@pawfur.co.uk or through our contact page.

    • Response Time: We endeavour to respond to all customer inquiries within 48 business hours.

    • Commitment: Your experience with PawFur is important to us. We are committed to resolving any issues fairly and efficiently, maintaining open communication throughout the process.

    PRIVACY & SAFETY

    PawFur is dedicated to protecting your privacy and ensuring the security of your personal information. We handle all data with the utmost care and in compliance with relevant data protection regulations. All personal information that you volunteer to us will be treated with the highest standards of security and confidentiality, strictly in accordance with the EU General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. Any information which you provide in this way is not made available to any third parties and is only used by us in line with the purpose for which you provided it. We store all personal data on servers located in the European Economic Area (EEA).

    • Data Collection: We collect necessary personal information (e.g., name, address, email) solely for processing your orders, providing customer support, and improving your shopping experience.

    • Data Security: We implement robust security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

    • Information Sharing: Your personal information will never be sold, rented, or traded to third parties for marketing purposes. We may share data with trusted service providers only as necessary to fulfil our services (e.g., shipping carriers, payment processors), who are also bound by confidentiality agreements.

    • Consent: By using our website and services, you consent to the collection and use of your information as described in this policy.

    WHOLESALE INQUIRIES

    PAYMENT METHODS

    PawFur welcomes partnerships with businesses interested in offering our premium tofu cat litter to their customers. We provide competitive pricing and dedicated support for wholesale orders.

    • Eligibility: Our wholesale program is designed for pet stores, catteries, distributors, and other businesses.

    • How to Inquire: For wholesale pricing, minimum order quantities, and partnership details, please contact our wholesale team directly at info@pawfur.co.uk.

    • Dedicated Support: Our team is available to assist you with product information, ordering, and logistics to ensure a seamless wholesale experience.

    PAYMENT METHODS

    Credit / Debit Cards
    PAYPAL

    Offline Payments

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